ck356 Terms and Conditions

1 General Provisions

ck356 is an online betting and casino platform that provides cricket betting, slot games, live casino, and various other gaming services for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between ck356 and its users.

By using the ck356 platform, website, and related services, you confirm that you have fully read, understood, and agreed to these terms. If you do not agree with any part of these terms, please refrain from using the platform.

ck356 may update these terms at any time. In the event of significant changes, registered users will be notified by email or through a notice on the platform. Continued use of the platform after such changes constitutes acceptance of the updated terms.

2 Eligibility and Registration

2.1 Age Requirement

You must be 21 years of age or older to use the ck356 platform. Opening an account by a minor is strictly prohibited. ck356 may request an identity document or other documentation for age verification at any time. Your account may be suspended until verification is complete.

2.2 One Account Policy

Each person is permitted only one account. No individual may operate more than one account. If duplicate accounts are detected, both accounts will be closed and the associated balances may be forfeited.

2.3 Registration Information

You must provide accurate and complete information at the time of registration. Providing false information may result in account cancellation. If any information needs to be updated, you must notify the ck356 support team immediately.

• Provide your legal name and date of birth correctly.
• Use an active email address.
• Register your mobile number correctly.
• Payment method details must be in your own name.

3 Account Management

3.1 Password and Security

It is your responsibility to keep your ck356 account password confidential. Use a strong password that includes a mix of uppercase and lowercase letters, numbers, and special characters. Account details must not be shared with anyone. If you suspect unauthorized access, notify the support team immediately.

3.2 Account Activity

You are personally responsible for all activity carried out from your account. ck356 will not accept liability for unauthorized transactions unless a fault on the platform's own part is proven.

3.3 Inactive Accounts

An account will be considered inactive if there has been no transaction or login for 12 months or more. A maintenance fee may apply to inactive accounts. You will be notified in advance by email regarding this.

4 Deposits and Payments

4.1 Deposit Methods

The payment methods currently accepted at ck356 are: bKash, Nagad, Rocket, and bank transfer. Additional methods may be added in the future.

4.2 Minimum Deposit

The minimum deposit amount across all payment methods is ৳300. Deposits below this amount are not accepted.

4.3 Deposit Terms

• Only payment methods registered in your own name may be used.
• Deposits through third parties are not accepted.
• Gaming with credit card funds or borrowed money is discouraged.
• For any issues related to deposits, please contact the support team.
• ck356 is not responsible for failed deposits due to bank or mobile banking limits.

4.4 Payment Processing

Successful deposits are generally credited to your account instantly. Delays may occur due to technical or banking issues. In such cases, please contact the support team with proof of payment.

5 Withdrawal Policy

5.1 Withdrawal Terms

The following conditions must be met to withdraw funds from ck356:

• The minimum withdrawal amount is ৳1,000.
• Full account verification (KYC) must be completed.
• Withdrawals may be restricted if the wagering requirements of an active bonus have not been met.
• The withdrawal method must be consistent with the deposit method.

5.2 Processing Time

Approved withdrawals are generally processed within 1 hour. For bank transfers, the bank's own processing time may add additional time.

5.3 Withdrawal Verification

For security purposes, additional verification may be required for large withdrawal amounts. ck356 reserves the right to review any withdrawal for fraud prevention purposes.

6 Bonuses and Promotions

6.1 Welcome Bonus

New users are eligible to receive a 120% bonus up to ৳20,000 on their first deposit. To claim the bonus, a bonus code (if applicable) must be used at the time of deposit.

6.2 Wagering Requirements

A 20x (20 times) wagering requirement applies to the welcome bonus. This means withdrawals can be made after the bonus amount has been wagered 20 times. Wagering requirements may vary for each promotion.

6.3 General Bonus Terms

• A bonus may only be used once per person or household.
• Bonus amounts cannot be withdrawn directly.
• If a withdrawal is made before the wagering requirements are met, the bonus will be cancelled.
• Bonuses are generally valid for 30 days; expired bonuses are cancelled.
• Multiple bonuses cannot be active at the same time unless specifically stated otherwise.
• ck356 reserves the right to cancel a bonus if fraud is suspected.

6.4 VIP Program

The ck356 VIP program has three tiers: Bronze, Silver, and Gold. Players can advance to higher tiers based on regular play. Bronze members receive up to 0.4% weekly cashback, Silver members receive up to 0.8%, and Gold members receive up to 1.2% weekly cashback.

7 Betting and Gaming Rules

7.1 General Gaming Policy

All games and betting activities on the ck356 platform are conducted in a fair and transparent manner. Our system records every transaction, and in the event of any dispute, system logs will be treated as the final evidence.

7.2 Technical Issues

If a technical issue occurs during gameplay, ck356 reserves the right to cancel or restart that round. ck356 is not responsible for losses caused by network disconnection.

7.3 Betting Limits

Minimum and maximum betting limits apply to each game and betting market. ck356 may change these limits at any time.

7.4 Cricket and Sports Betting

In sports betting, if a match is cancelled, postponed, or abandoned, bets will be settled in accordance with ck356's own rules. For live betting, once a bet is confirmed it cannot be changed.

8 Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of balance:

• Opening or operating multiple accounts.
• Betting using a third party's account.
• Misuse or improper use of bonus schemes.
• Participating in match fixing or unethical betting activities.
• Using automated software, bots, or scripts.
• Exploiting system vulnerabilities or technical errors.
• Money laundering or illegal financial activities.
• Fraudulent conduct towards other users.

ck356 reserves the right to report suspected activities to law enforcement authorities.

9 Responsible Gaming

ck356 believes in responsible gaming. We want our platform users to play for entertainment, not out of addiction.

9.1 Self-Control Tools

Users can set deposit limits, betting limits, or temporary breaks for themselves. Contact the support team to access these features.

9.2 Self-Exclusion

If a user feels they are experiencing a gaming addiction, they may request self-exclusion. Once this feature is activated, the account will be completely suspended for a specified period.

For more details, visit our Responsible Gaming page.

10 Privacy and Data Protection

ck356 gives the highest priority to protecting users' personal information. All data is secured using SSL encryption technology.

• Your information is never sold to third parties.
• Data processing is only for the purpose of providing services and meeting legal obligations.
• Information may be provided in response to lawful requests from law enforcement agencies.

For more details, please read our Privacy Policy.

11 Limitation of Liability

ck356 is not liable for the following:

• Losses caused by the user's own actions (incorrect bets, password sharing, etc.).
• Game sessions being interrupted due to internet connection loss.
• Errors in third-party software or services.
• Unexpected technical failures or force majeure situations.

In cases of loss caused by technical issues, ck356 will make every effort to resolve the matter, however restoring the balance cannot be guaranteed unless the issue is confirmed in the server logs.

12 Account Suspension & Closure

12.1 Suspension by ck356

ck356 may suspend or permanently close any account for the following reasons:

• Violation of these terms and conditions.
• Suspicion of fraud or deception.
• Failure to provide verification documents.
• Bonus abuse or multiple accounts.
• Legal or regulatory obligations.

12.2 Closure by the User

You may request to close your account at any time. Please settle any active bonuses and balance before making the request. The account closure request must be submitted in writing to the support team.

13 Changes to Service

ck356 reserves the right to modify, suspend, or completely discontinue its platform, services, game collection, payment methods, and promotions at any time. Advance notice will be provided for such changes wherever possible. However, in urgent situations, changes may apply without notice.

Services may be temporarily unavailable during platform maintenance. Any ongoing games or bets during this time will be handled in accordance with the relevant policy.

14 Dispute Resolution

14.1 Complaints Process

If you have a complaint or dispute, please first contact our support team via 24/7 live chat or email. After receiving the complaint, the team will conduct a proper investigation and provide a resolution.

14.2 Final Decision

In all disputes, ck356's system logs and records will be considered as the final evidence. The decision of ck356 management will be considered final. However, users retain the right to pursue all applicable legal avenues.

15 Contact & Support

For any questions or complaints regarding these terms and conditions, please contact our support team:

• Live Chat: 24/7 Bengali support (live chat button on the platform).
• Email: [email protected]

Our support team provides service entirely in Bengali, 24 hours a day, 7 days a week.